I finally got contacted after 3 hours and was told my account had been flagged for review. I provided all the requested data including 4 pics along with my ID. At that point I was told my ID has been verified and top-up limits increased. Then I was asked for something like a bill with an address. I’m on holiday so I don’t have that. It has now been escalated and my account is still locked.
I provided ID when opening the account so resending it seems pointless. If all this is needed why not ask when opening the account? Why wait until a person actually tries to use Revolut in real life?
They have my money and I am left with a bad feeling towards what appears to be an incompetent company. I’ve never had this much trouble with my usual bank.