Where is my 1 euro


#1

I made a transaction of 10,41 euro and my balance decreased by 11,41 euro.
Why?
Should I worry?
Is Revolut just another “ripper-off”?


#2

Was it a slow or an instant transfer?
I think instant transfer have fees


#3

It was an payment by MasteCard.
How could an instant transfer have fees?
If this is true, then I will stop using Revolut.
I am starting to think that Revolut is a scam.
Sorry fellas, but when I ordered this card, you said there is no fee.
Well, I do not hate you … after all it is just money.


#4

Card payments do not have fees but we need more details to help you. What kind of payment did you make and do you have a receipt showing the amount the merchant was asking for? Was any currency exchange involved?


#5

Hey @laurentiu :slight_smile:

Some merchants will pre-authorize a small amount (like 1€) to verify the card, and then do the actual charge. The pre-authorization is usually refunded within minutes, maximum 7 days.

Could this be the case? :wink:


#6

False alarm.
I was wrong and I apologize humbly for my stupid harshness.
The lesson I learned is to update the account balance after each transaction.
Indeed, I’ve made 2 transactions and I only checked my Revolut transaction after the 2nd.
Thus, I saw briefly my account balance from before the 1st transaction then the screen changed to the balance after the 2nd transaction.

Once again, my apologies the most sincere.