I’m due to be travelling tomorrow for 2 weeks to a third world country, so it’s very unlikely I’ll have wifi.
I opened a support query on Sunday night, it’s now Friday and I’ve had no communication or feedback regarding the documents etc.
Is there any chance this can be resolved ASAP? I really haven’t thought about backups so need to get it resolved asap, and I’d of thought 5 days would’ve been enough.
Thanks all.
Have they got back to you at all?
Not yet, unfortunately.
I’m hoping it gets resolved today, it’s the last thing I need to do before I go, so it’s unnecessary stress at the mo!
At this point I’d look into a backup
Did you type “live agent” in the chat?
I believe it’s too late, I can’t open anything before tomorrow
Yes, I did. I have read on twitter the backlog is pretty high, just hoping I can get some help through this channel.
Try @anon33247966, maybe he can finally sort that out. He seems to be back on the forums.
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I messaged him around an hour ago, I assume he’s fairly busy though!