What's the maximum virtual card amounts ?


#1

Good morning ?
What’s the maximum amount of virtual cards ?

I cannot creat them anymore.

How do i reset it ?


#2

You can hold 2 physical cards and 5 virtual ones.

if you delete one, you should then be able to add another one :slight_smile:


#3

Yes but at the moment i have 0 virtual cards and i cannot generate anymore…how do i resolve it ?


#4

Did you confirm your ID?


#5

Sure i DID, it says me “Requests for new card failed”


#6

That seems like a bug, let’s see if @AndreasK can come and tell you why you have this error.
It’s still 8:30am in the UK, so wait a bit :wink:


#7

Did you generate more than 5 virtual card within 30days?


#8

Yes I did, it was just for trying.

So, what are real limits and how can i resolve it now ?


#9

You can only generate 5 virtual cards within 30days.


Free unlimited virtual card? A lie?
I have created too many virtual cards. What to do ?
#10

Is it the same for business accounts ?

Is there any way for this month to reset the count ?


#11

Business accounts can generate 20 virtual cards per month, and they are able to order physical card as much as they need.