Good evening all, my names Craig and am posting on the forum for the first time.
I’ve already been in touch with revolut support about this issue, but hope that getting it out on the community forum will hopefully get other users interested and hopefully persuade revolut to develop a web interface for their consumer product, like they have for their business accounts.
I’m totally blind and use voice over on my iPhone, but the revolut app isn’t totally accessible with the screen reader, [something I’m assured revolut are looking into but have no timescales or development info as to what and when this is being done.]
Even with a fully accessible app, I’m sure even sighted people would agree that typing in ibans etc into a phone app is difficult and tedious, imagine what it’s then like being blind, having to listen to the phone’s screen reader in one ear, and the computer screen reader reading out the iban letter by letter, in the other and making sure you don’t make a mistake, disaster waiting to happen!
Also their’s the practiccality, your having to hold the phone up to your ear in one hand, the headphones balancing on your head, trying to cursor over each letter with the other hand whilst your phone hand is bent up to your ear, uncomfortable!
Imagine the comfort and simplicity of copying an iban from a document, and pasting straight into a webform field, using a full size computer keyboard, and being able to send your international transfer, free of charge. I don’t know any other bank who allows transfers overseas to be free to loads of countries around the world, apart from investec, and their min spend and balance requirements mean that ordinary people wont be able to get the account.
I really hope I can get other users on board with this and push revolut into making a web interface to their consumer system, as apart from this, their service is great, support has been excellent via facebook, very helpful and understanding and the exchange rates although not exactly interbank rates, as far as the mastercard rate goes, are still excellent!