Want To Know How To Update Personal Details?

Hello Revolut users :wave:,

Are you trying to change the name or your phone number or email address or any other personal details? Do you not know how to do that? :thinking:

Don’t worry, I’m here to help with all the step by step process. :saluting_face: Let’s start:

  • How can I change my name? :dart:

Very easy! If your account isn’t verified yet, you can update the name yourself in the :bust_in_silhouette: Personal details section.

What if it’s verified? :cry: If your account is verified please chat with us to request a name change, you’ll need to provide your full legal name and submit your document, a support agent will review your documents and apply changes. For details, please check here. :rewind:

  • How can I change the email address? :e-mail:
  1. Go to your profile by tapping on the profile icon on the top left corner in the app;
  2. Select “Account” and then “Personal details”
  3. Change your email address under the ‘Email’ section
  4. Log in to your email on your mobile device and tap the link provided to you by us.

You can check this FAQ link to find out more about it. :rewind:

  • Can I change my DOB as well? :spiral_calendar:

Ofcourse! If your account isn’t verified yet, you can update the date of birth yourself in the Personal details section.

Ohho! Is it verified? :face_holding_back_tears: In that case, please chat with us and check the details here. :rewind:

  • I want to change my phone number. :calling:

Just a few steps and you are done with it. Wanna know how? Check this FAQ link. :rewind:

  • Is it possible to change my country of residence? No, right? :earth_americas:

Who told you? You can change your address in-app if your new country of residence is serviced by the same Revolut entity as the one with which your account is originally registered. Need details? Check it out . :rewind:

Still not able to do it? :person_facepalming: No problem. Use our comment section below and I’ll be your one stop solution for this. :arrow_down: :arrow_down:

SG | Community Team

4 Likes

I have just changed country of residence. I can’t change it on the app. can you help me on this point? THANKS

1 Like

Welcome to our community @LAFTIMI :wave: . I completely understand you wish to change the country of residence in app. Please check the above article where I have mentioned the FAQ link where you can find the steps to change the country. :arrow_double_up:

Hope that helps. :pray:

SG | Community Team

What would happen to my account if I relocated from Spain to Netherlands? Will my data be transferred between entities or I would have to close my account in Spain and open a new one in Netherlands?

1 Like

Spain and Netherlands is the same entity!

All branches in the EEA that might provide local IBANs in France, Ireland, Spain are branches of Revolut Bank UAB in Lithuania, not separate banks.

1 Like

That’s awesome, I thought that different branches were different entities. So in my example the IBAN would change for the new branch and that’s all?

1 Like

Yes @endernull, when you change the country under same entity your country, address and account details will be changed. :hugs:

SG | Community Team

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