Waiting for verification, account still blocked


I have submitted the code from my bank statement to verify my card on the app. But after that process, it says I need to wait for verification. Can someone please help move this process along? My account is still blocked and I cannot access it. Thanks


Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.

closed #3