Very poor response times from support


#1

Extremely poor response times from support.
Either pay up to hire more staff or find another way round this. Am afraid quick growth/teething problems not an excuse
Would be great to see an answer


#2

Hi @Misha,

Thank you for your feedback.

We have taken serious implementations and updated our support team so our customer receive the highest level of support that we can provide. Rest assured we’re constantly working on improvements to be able to provide a better experience to our users.


#3

support has been good, but it’s taking toooooo long to reply.


#4

I’ve received horrible support and long response times.