Very good customer service 😡


#1

I have contacted the customer care about 6 hrs ago, still no response.
I wonder the suffering of other people
Please see screenshot


#2

@Phlp You are not alone.

Please show your support and re-tweet and maybe they will take this seriously…


#3

Hmm… who knows one day they might disappear with all the money making Nikolay Storonsky, the CEO a billionaire


#4

They might respond if you ask an actual question. :wink:


#5

Well, yes I did ask a specific question and that’s how I got a live agent


#6

The same problem. They use bots. I have no response since 07-jan-2018. She just disappeard


#7

Hi there.

I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter.


#8