very bad move


#1

You seem to have pulled a server for maintenance for an hour. its now 2 hours on and still down. This stuff should be done at night to cause minimum disruption. I’m stuck with a useless card that won’t top up.
You have a great product being let down greatly.


#2

Hi there. Our servicer is not down. Could you please provide more info so I can help?


#3

I have not been able to top up but got a red message to say 3 to 330 topups
would not work 19th 12. Well i can t top up


#4

You have a daily top up limit for recently added cards. You can learn more bout this in the FAQs. In the meantime, top up higher amounts via transfer.


#5

Whats the limit Frank
Regards


#6

It’s personal, not gerneral. You can read about it and how it increases over time in the FAQs.