Verifying identity Passport



I Applied for a card a few weeks ago and verified my ID using my passport. the card screen on the app frozen for the last 5 days just saying "verifying identity " is there a problem with the app as i have not received the revolut card

Regards Denis


Hello @dfitz12 :slight_smile:

Sometimes the verification process gets stuck :slight_smile:

I’d suggest reminding them through Facebook so they can speed things up:


Thank you I’ll do that


Hey there!

Please get in touch with me via private message so that I can help out.