Verify income source. Salary Held by Revolut.


#1

Hi,

My employer sent my salary to my Revolut account instead of sending it to my Lloyds account. It was a mistake on their end as I recently got the Lloyds account, but now my salary is held by Revolut because I need to verify my source of income.

I’ve opened a case via the in-app chat and sent 3 pay slips as requested, but I need this process to be sped up ASAP, as I need to pay my rent very soon and I need the money in the account. Can you escalate this @AndreasK , please? Paying rent is my main concern right now.

Thank you.

Best Regards


#2

Hi there.

Unfortunately there is a bit of a delay due to high demand for our support team. However, I’ve passed this along to them and an agent will contact you via chat shortly. Thanks for your patience!


#3

Hi Jessica,

Thank you for your reply. Any ETA you can provide me? This is urgent because of the rent that I need to pay…

Thank you.

Best Regards


#5

This is now settled! Thank you very much!

Cheers


#6

#7