Verify Debit Card (can't access account)


#1

I’ve verified my card. For security reasons, my account is now blocked.
Why is it blocked?
I’ve not yet been asked for identity proof on the app, but can show it. Surely, identity proof should be asked for before you let me deposit my own money.


#2

@AndreasK Please can you help?


#3

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know!


#4