i cant verify my account.the chat is “dead”.i have send the documents before 7 hours but still nothing
You’re most probably in a virtual queue and will be verified within a few hours/days
However, if you’re in a hurry, you can ask the team on Twitter to speed things up:
Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.