Verification takes too long - over 48 hours [Resolved]


#1

Verification for my account is taking way too long. It’s been over 48 hours and still nothing.
In-app chat didn’t help either - agent said only that someone will take care of it, and that it could take a bit longer than usual.

Worst of all is that I invited couple of my friends to Revolut telling them it is supposed to be great, and now they are also jumping on my back for the same issue and I feel a bit stupid recommending you in the first place.

When can I expect verification to be done, how long is this going to take?


#2

Usually it takes a few minutes (in most cases the friends of mine- seconds even), but sometimes longer (in my case- 7 days).
If you’re in a hurry you can send them DM via Twitter or Facebook. You can ask somebody in here too.
@AndreasK could you help?


#3

Thanks, I followed your advice and sent them DM via Twitter.
Issue resolved within minutes! :clap::clap::clap:


#4

Please accept my apologies for the delay, @srdjan. Glad to hear that it’s sorted now. :slight_smile: