Verification reset and support chat not working, premium



I have a premium account, but the chat has never worked so far, I tried “live agent” a few times without any luck

I uploaded all my docs for the verification process, but after two days it has just reset without any messages…

Also I got my credit card, but the long number have been printed on the back of the card, is that intentionally?

Is there a hotline where I can speak to a person? Getting really frustrated with revolut despite still trying to make this work for me…



Hi there. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter.

To retrieve your pin, go on the Revolut app --> “My Card” (Android) or “Card” (iPhone) --> “Show My Pin”