I made a top-up for 10k a couple of weeks ago hiting my top-up limit. After providing the required documentation to increase my top-up limit I’m still waiting for this to be resolved. I expect the limit to be increased or the top-up to be returned to the original bank account asap so I can make use of that money. Online chat support is super slow and hasn’t been able to help on this. Each time I ask something I need to wait for 3-4 days to get an answer.
I need to unblock this asap, could someone help with it please?