Verification process stuck 1 week


#1

Hello, I have been waiting for over a week for the verification process to conclude so that I can transfer money to my bank account and viceversa, also I would like to order a card but once I have the verification done.

Thanks


#2

Hi! This usually means that one of the pictures of the documents is low quality and cannot get verified. You have to contact the in-app support :slight_smile: You can also reach them on Twitter (@RevolutApp) or on Facebook: https://facebook.com/revolutapp