Verification process is stuck


#1

I uploaded my id documents a day ago and the verification process is still not complete. How can I cancel it and start again? I have contacted in-app support, but got no reply. Thanks!


#2

same for me… I uploaded verification documents on 7 January 2018, I am not verified yet and in-app support does not reply even if it says they’re ONLINE… come on guys, are you serious? please show up somewhere, either here or in support… but do show up


#3

Try facebook, I just got a reply from them.


#4

I’ve got the same problem - no response from support, despite contacting them every day for the last two weeks. What now?


#5

Try Twitter or Facebook. You can also ask @AndreasK for help.


#6

Hi Athina. I’ve verified your account. Thank you for your patience.


#7

Hi there :slight_smile: Your account is fully verified!


#8

That’s great! Many thanks!


#9

thank you!
Facebook serves some purpose at times…