Verification problem


I have been trying to verify my account for weeks now. Ive sent a message in the chat but no one is getting back to me. I would really like to use my card. Could someone help me out please.


It continues to say verification pending. As in they are reviewing my documents. And it’s taking forever @AndreasK


What do you mean?
Identity verification?
If yes- go to more> profile> verification and limits then tap “Verify” button.



Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat as soon as possible.