Verification pending over 2 weeks



I am close to hit the account limit. As such I submitted my documents and awaiting verification. It has been over 2 weeks and still no progress on it. I tried to reach the support yesterday but the person just dropped out without a message.
As of today there seem to be nobody on support?

Can you advise please.

Thank you,


Hi Gregory. We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.

closed #3