Verification pending over 2 weeks


#1

Hi,

I am close to hit the account limit. As such I submitted my documents and awaiting verification. It has been over 2 weeks and still no progress on it. I tried to reach the support yesterday but the person just dropped out without a message.
As of today there seem to be nobody on support?

Can you advise please.

Thank you,
Gregory


#2

Hi Gregory. We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.


#3