Verification pending for days - Support not answering


#1

Hi guys,

I’m awaiting my limit to be verified. It says on the app that it will take 24hrs, I’ve messaged support multiple times in the meantime with no luck.

I made a recent transfer and I’m affraid it will not be listed. Is there any news on when support will respond and look into the issue?

Thanks in advance


Support says that solved my problem => WRONG
#2

Hi there.

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.

Best,

Andreas K.


#3