Verification - KYC


#1

@AndreasK

Hi Andreas,

I got a question - I just opened my Revolut account today and topped up by GBP 10 using my debit card. I have also ordered a physical card. But till now I haven’t received any intimation from Revolut (either through mail/text/app notification) regarding verifying my identity.

Also when I tried to verify my identity by following - More --> Profile --> Verification & limits, I can only see “Topped up so far GBP 10.00” and no other option.

My question is when can I verify my identity as I don’t see the option activated as of now? I’ll be travelling to US in next week and don’t want my account to be frozen because of non-verification as I’m planning to use my Revolut account in US.

Hence, if you can guide me how to verify I will do it ASAP so that I can use my account smoothly in US.

Thanks in advance


#2

Hi there.

Thank you for contacting us.

As I can see your account is fully active :slight_smile: