Verification hangs for a new account

Hi Revolut team,
I was opening a private plus account passing the email and the SMS verification. But “the verification of the information” (showing 60 %) stucks since 3 days. Did I made any mistake?


Hello @WaPe :wave: ,

Welcome to our Community. We totally get why you’re worried about the verification process.

Our goal is to wrap up your identity verification as soon as we can. Although it may take up to 7 business days, we’re working hard to minimize the time. Thank you for your patience and understanding throughout this process. :pray:

SG | Community Team

Thanks very much for completing my verification today! :slight_smile:

1 Like

You are welcome @WaPe. It’s great to hear that your issue has been resolved. Keep exploring our Community.

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SG | Community Team