Verification fails


#1

Hello

I’m trying to use the app but cannot remember my passcode and verification fails when I enter my phone number and last 4 digits of my card.

I have reinstalled my app…nothing, it doesn’t work.

What can I do? Please help.

Anna


#2

The last 4 digits may be in your bank statement, rather than your debit/credit card number.


#3

Thanks.

I followed your instructions; it keeps giving the same issue: “Verification failed. Make sure you entered the correct value”.

What do I do?


#4

fixed! :slight_smile:
it wanted the last 4 digits of my bank card :grin: