Verification failed three times. Fourth waiting.

I verified my details with photos of UK driving license three times which failed almost immediately. (Automated system?)

Fourth time I used the upload method and included driving license and passport images as well as images of myself holding the license but have yet to receive a response.

How long should this normally take? Other services have approved much quicker with the same images. I was hoping to make an important transaction this weekend.

the same for me … it was 2 month ago, and no reply…