Verification failed. More information required.


I submit my China id card for business account verification, it failed with “Verification failed. More information required.” Do you support chinese ocr, because i have no english version id pictures?


I have some serious problem. I have transferred 50k USD which is not verified and nobody is helping. Live Agent dropped me promising i will be contacted by someone else… I am quite worried. No number to call, no email address to send a message.


@HuseyinKarali did you receive help with your transfer?