Hi, I’ve uploaded my identity documents since the 7nth of March.
Yesterday I received a text from a member of the support team to send a picture of myself holding my passport for verification purposes. Unfortunately i couldn’t respond at the time because the chat function was offline all day.
Today 9nth of March i uploaded/sent a photo of myself with my passport but i have not received a response 6 hours now and counting.
Should i wait or? Do you have any recommendations?