Verification code


#1

Hello!

It’s been 4 days since I asked for a verification code to validate the Visa card attached to my Revolut account but I still haven’t received anything on my bank account.

I added my Visa to PayPal and received their verification code on my bank account in 2 days. That’s why I think it’s strange!

Is it normal? How long does it usually take?

Thanks!


#2

Hi @Tacite,

Usually it takes up 1 working day for same-day transactions to process and appear. Have you tried to contact your bank, they should be able to see the 4 digits code.


#3

Thanks for your answer, @AndreasK

I check my bank account online every day so I can’t miss anything.
If I ask my bank, they’ll probably just do the same.

I’ll wait till Monday then if nobody happens, I’ll try to delete and re-add my Visa on Revolut.
That may send me another code maybe?


#4

Sometime the online bank statement is really short so there is no enough space for the code.

I think your bank should be able to see the code, if not, we need to investigate it


#5

The fact is that there’s no debit at all, Revolut didn’t take or credit anything to my account.

It’s not that the statement is short, it is that it’s empty.


#6

In order to get the code you need to have a successful top completed.


#7

I feel so stupid now. I thought it was like Paypal which sent me a code by taking 1,50€ on my account and credited them back to my account after.

Sorry for this.