Verification- additional documents required link not working

Hi Team,

I created EURO account and uploaded required documents (Residency Permit ID card issued by Ireland and Indian national passport), but found additional documents required after review.

No response when I tried to click on “Additional documents required”. I’m not finding anywhere what all additional documents required and how to upload. Please help in this!

I topped up my account with 250 Euro and when I tried to transfer the same 250 euro amount to my friend revolut account, 'Money transfer failed. Any idea why it is? Thanks


Transfer failed because, as you’ve written, you’re not verified. Until you’ll be verified using this money is not possible (you can only ask them for bouncing funds)

Hi @Vishnuvardhan. An agent has contacted you via in-app support, please respond at your earliest convenience.


I have the same problem :frowning:

Hi @JessicaZ

I have the same problem :frowning: how can i resolve it ?