Verificacion fails


#1

Dear sirs,

I have tried to verify my identity and I was not able to do It, I have sent you all documents you asked me though.

Can you help me? Anything that I can do?

Best regards,

Maria Martín.


#2

Probably you have to just wait.
If you’re in a hurry you can ask for help either using in-app chat or here @AndreasK


#3

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#4