I opened my account 1 week ago, now topped up my account from 2 different credit cards that I have, I have confirmed my 2 credit card with the 4 digits code but my account is now blocked and under investigation. This is a common practice apparently and I would wait if this was not urgent, but it actually is.
I have been now waiting for feedback during more than an hour and I need my account to be unblock asap. I appreciate that some control is required but I need to do a transfer today.
Please unlock asap or give at least an estimated time of unblock. It cannot wait much longer.
Thank you and kind regards,