Can anyone to help me tu understand the withdrawal commision applied?
I’m in Colombia and Revolut work like a charm at the moment except in ATM extraction where I need some cash for minor payments, so I tried a withdraw at Davivienda bank. I post some picture here looking for help to understand the operation. I Live in Europe, however the exchange applied was in GBP. The ATM don’t ask me the conversion to apply using DCC or local currency. The two pictures are the receipt of the transaction and MC webpage conversion of this day.
Because you were debited in GBP it’s a case of DCC where the ATM operator applies their own exchange rate (to their favour).
If the conversion was done on Revolut’s side it couldn’t show you the amount in GBP on the receipt.
If you notice early enough that DCC is applied you may request a refund and being charged in local currency.
Or even request a chargeback if you notice it later. (which will hurt the merchant much more)