Unable to verify my Payment card


#1

Tried to top up the card in time for going away but unable to do so as the payment card needs verifying

Have the code from the £1 transaction sent a while ago but thes fails to be accepted against this card.

In limbo now.

Online chat takes forever. got a reply hours after posted message when wait time was 20 minutes but I wasn’t around to chat at that time.


#2

You do not need to verify the card at this time, it is too new. Card verification is not required to make a top up, and you need to actually have a successful top up made to see the correct code. The 1GBP is just a reverted authorisation that is used to add the card initially. So you should be able to top up the account as normal without this step for the time being!


#3

Strangely it is now working.

odd.

tried numerous times yesterday

Thanks