I was asked to verify my identity, using my passport. However the scanner was unable to recognise it and after a few failed attempts, I was asked to load some pictures I took myself of my Spanish ID and myself, which I did. After doing so I was then told my verification was being processed . But nothing changes, I’m still waiting for hours? What can I do?
Unable to verify my identity, please help
henrikbjorn
#3
Because they couldn’t automatically scan your id they have to have a person look at it. This can take some time.