Unable to order physical card


I am using the app in iPhone and not able to order the physical card. Is this a know issue? Could you please help?


Hey @Raja :slight_smile:

What’s the specific problem you face when trying to order one?


Thanks for your reply. It gives me the error message “We’re sorry, something has gone wrong. Please try later” as soon as I click on the link.


Hey @Raja :slight_smile:

It’s indeed a temporary error which occurs from time to time with :r:. Maybe you can try tomorrow? :wink:

If it still doesn’t work then, I’d suggest using the in-app support chat, clicking the More tab, Support and then typing live agent.


Could you please try again now?