Unable to order physical card


#1

Hi,
I am using the app in iPhone and not able to order the physical card. Is this a know issue? Could you please help?


#2

Hey @Raja :slight_smile:

What’s the specific problem you face when trying to order one?


#3

Thanks for your reply. It gives me the error message “We’re sorry, something has gone wrong. Please try later” as soon as I click on the link.


#4

Hey @Raja :slight_smile:

It’s indeed a temporary error which occurs from time to time with :r:. Maybe you can try tomorrow? :wink:

If it still doesn’t work then, I’d suggest using the in-app support chat, clicking the More tab, Support and then typing live agent.


#5

Could you please try again now?