Unable to log in to my new account with new phone


My phone broke down over the weekend and I changed number. When redownloading the app on my phone, I have no way to log into my account as the only option I’m given is to create a new account with a new number. What can I do?


Hey @amassot :slight_smile:

Please check this:

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I can definitely help :slight_smile: Let’s get in touch via DM!

Hi, how can I DM. I have exact same issue, and need my number changed to my new number :slight_smile:

Did you manage to change the phone number?

Hello, i have a new phone but I have the same number and I can’t come in the app, its just says that I’m going to write in my phone number. and after that nothing happens