Unable to link current Revolut card to reinstalled app


#1

Required to reset phone to factory default and then reinstall all apps. Now unable to link my current card to app.


#2

Have you used the same phone number after resetting phone to factory state?


#3

Hi @williamanderson.

Are you using a different phone number to access your account?


#4

Using the same number as I previously used.


#5

Are you able to send me a direct message with your phone number linked to your account?


#6

Same problem again. Unable to link current card. Still same phone and number.


#7

Can you send us a direct message here so that we can help you out?


#9

I strongly recommend to remove numbers of your card and phone. You can send it out DM to @AndreasK

Tap o his name, then “Message” button


#10

I don’t get the message button when I tap on his name!


#11

Hmmm, it means that your account on this forum is younger than 24h. Ok, I’ll tag @henrikbjorn, maybe he’ll do something with it…


#12

Hey William, i have opened up Direct Messages for you. Please try again by clicking Andreas’s avatar.


#13

Hello

Looks like I have the same problem. I had to reinstall the app and now i can’t connect to the same card. It asked me to introduce all the details again


#14

Hey! Can you please send me a direct message?