Unable to get verified


#1

Hi

I am not able to get verified. I spoke to in-app support including live agent but nothing happened and then they stopped replying! Thought verification took only a few minutes and not days?

KR


#2

Hey @MSZ :slight_smile:

:r: is currently onboarding a lot of customers and it’s quite easy to notice that their verification process is lacking. You should hear again from them really soon (1-5 hours), but if they don’t, you might want to consider reminding them through Twitter :wink:


#3

Thanks. Will try that as its been days!