Unable to get into my account


#1

I am unable to access my account and whilst the Q&A suggest using the chat line, if you can’t get in to the account you don’t have access to the chat line, how can I find out what the problem is


#2

Well, what is the problem? Lost phone, no access to your old phone number, any kind of error message?


#3

Hi there. Could you please provide more info so we can assist? :slight_smile: