Unable to Create Account During Phone Number Entry


#1

Hello,
I tried to create a Premium Account. When I click Get Premium button, It shows Phone entry page. My country code automatically selected, which is +90 Turkey. I complete the remaining numbers and when I click Download it shows “Opps Something went wrong”.
Thanks,


#2

Hi there.

We’re currently focusing services on the EEA, expecting this to be temporary and looking forward to expand globally :wink:


#3

Having same issue in Hungary, shall I also wait?


#4

Hi there. What’s the error message?


#5

I set password, then it says: “Sorry something went wrong” and I can choose nothing else, then OK.

I tried to reinstall the app, same error, also some other tricks, but same error…


#6

Do you have access to any other supported device?


#7

What do you mean by supported device? May it be a problem, that I am using a “no-name” chinese cell-phone?

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#8

Yes. Could you please try to sign up using a different device? Maybe a friend’s device.