I have tried to create an account on the app, but it’s been blocked for security reasons. I tap on Verify Account and it says it’s Pending Verification which it’s been stuck on for 5-6 days.
I went to the support section and talked to a guy called Yevgen. He said he would pass the ticket on to the correct team, but then I just heard nothing for the last 3 hours, after i typed a few more questions and nudges.
I dont mind if it takes a long time, it just feels like it’s being ignored at the mo as it said on his profile that his average resolution time is 1hr 3 mins.
I’m sorry if I seem impatient, I just want to get logged in and use the service.
Thanks for any help you can offer.