UK bank transfer to Revolut - details required?


#1

I am due a transfer to my Revolut account which has been paid from a UK bank account. This payment has been pending on my Revolut for a few days. I was checking the support section of the app for a separate issue and noticed a message from a ‘Peter’ asking for the residency address, full name and date of birth of the person who was paying the money into my Revolut account. I did not get any alert of this message. However, when I asked why these details were required as this person is not a Revolut customer, I was told ‘to proceed further, please provide all requested details’. This has not been explained fully and I am unwilling to share these details as it has never been requested before.


#2

This is an obligation from Revolut regarding Anti Money Laundering…

You can indicates to the support that you refuse to provide these information and the money will be reverted.