Trying to verify identity using ID card


#1

Hello, I tried to verify my identity using my national ID card. The app gives me a list of countries to select from and Bulgaria isn’t on the list. I recommended Revolut to a friend of mine also from Bulgaria and he got identity verified using only his driving license. Am I doing something wrong? I would appreciate someone from Revolut team contact me on that


#2

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#3