Trying to verify identity using ID card


Hello, I tried to verify my identity using my national ID card. The app gives me a list of countries to select from and Bulgaria isn’t on the list. I recommended Revolut to a friend of mine also from Bulgaria and he got identity verified using only his driving license. Am I doing something wrong? I would appreciate someone from Revolut team contact me on that


Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.