Trouble with verification

Signed up for my revolut card today, and it rejected my passport photo and drivers licence, resent again and now escalated to a specified team and could take 3 days , i am going away in 2 weeks and need to get this sorted asap, i havent anything else o can send to help, why does this happen, my photos were clear?

Can anyone help with this i am getting a bit anxious as need to sort it asap for holiday?