Trouble verifying account


#1

Hi there, I have been trying to verify my account now for almost a month and have over a £120 on my account after repeatedly topping up to confirm identity. Please advise.


#2

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#3