Travelling to Japan

I withdrew ¥20,000 at a 7-Eleven ATM with my Revolut Visa for the first time today and had to pay an ATM fee of ¥216.

The exchange rate was very good. No additional Revolut fee.

I withdrew ¥20,000 at a 7-Eleven ATM with my Revolut Visa for the first time today and had to pay an ATM fee of ¥216.

Exchange rate was really good. No additional Revolut fee.

Has card acceptance improve in Japan recently?
I know most of the transactions are still made using cash but just wondering if most of you were able to use the card to make payments or just to withdraw cash at the ATM

I just came back from a two week trip to japan. Here’s my experience.

I was able to withdraw money from FamilyMart and 7-eleven ATMs without a problem with my Revolut MasterCard. I’ve read that it works at these places and I can confirm. FamilyMart took a ¥216 fee for withdrawing ¥50,000. Withdrawing from a 7-eleven had zero fee.

I travelled to Okinawa, Osaka, Kyoto, Nagoya and Nara. There was an option to pay with card almost everywhere, and even where there wasn’t any mastercard logo, they accepted it and it worked flawlessly every time except once at an Osaka McDonalds. The payment got rejected because of the gps based security setting. Revolut thought I’m trying to pay at Tokyo while I’m in Osaka. I guess this is an error on McDonalds’ side.

I was able to pay with revolut at the hotels too.

I would have got additional discount at a store if I had a Visa card, which sadly I didn’t have.

Hi all,

Thanks for the info so far.

Will be travelling to Japan soon. Would like to check if my understanding is correct for withdrawing cash from an ATM.

There is a monthly withdrawal limit of GBP 200 for a standard Revolut MC. Any amount under would be free (e.g. at a 7/11 ATM). If GBP 200 is exceeded, there would be a withdrawal fee. Is that correct? If so how much would the fee be (e.g. per 10000 Yen).

Thanks for any feedback.

Check ATM withdrawal fee at:

For Standard User:

ATM Withdrawals up to £200 / €200 / 200USD / 200CHF / 800PLN / 1,500DKK / 2,000SEK / 2,000NOK / 800RON / 4,500CZK or currency equivalent per month are free. Anything over the above limits is charged at 2% of value of ATM Withdrawal.

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also this thread may help too:


I am sorry your message is a little bit outdated But I would like to get some information as I going to travel to Japan in August. My question has been published on another forum however I didn’t get any answer.

The link of query: ATMs in Japan

Thank you for your help

" I have seen there are some peoples who had some difficulties to withdraw money in Japan. I would like to clarify problems as I going to travel to Japan this summer.
I’ve read that many people who are problems were peoples who tried to withdraw cash by using basic Revolut account whit a Visa debit card. But peoples who used a premium account or metal whit a Mastercard could withdraw at 7-Eleven’s ATM? It is that one can read on this document: The Ultimate Free-Withdrawal List for ATMs worldwide!

Yet, I would like to be sure that the problem is Visa card no Mastercard?

Besides, I shall pay a large sum by cash, and I would like to profit the beneficial rate of exchange provided by Revolut. That why I would like to ask Revolut community if it is possible to make a large withdrawal with a Revolut Premium Mastercard?

Thank you for your help"

I have succesfully withdrawn from 7/11 ATM’s with a Revolut Visa and basic account. I have always stayed below €200 per month and have never been charged any fee.

Also did not have any problems paying with the card, but you do have to enable swipe payments, as they are still quite common. In Japan

I am travelling back to Japan in 3 weeks, so I will update about this ( if I don’t forget ).


Thank you very much for your response!


so I am in Japan right now and I can confirm using the 7-eleven ATM s works with my Revolut Metal mastercard with no commission, also the) ATMs from Japanese post offices will accept the revolut card but will ask for a 216 yen transaction fee, outside of these two options I can say it was very hard to withdraw money with my revolut card, because my card was rejected even at international ATM’s, I only once managed to get cash from an international ATM in Tokyo from the Mizuho Bank but again got a 216 yen tax for each withdrawal independent of the sum.

In conclusion stick to 7-eleven stores and you will be fine :smiley:

To further that, AEON ATMs should work as well.

7-11 ATMs will only have no fee for MasterCard to my knowledge - Visa will have a 108 Yen (100¥ fee 8¥ tax) fee attached with it, unless this is also 2x that now

That is correct!


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