Travelling to Japan


Thank you for the info!


Thanks for this trick.

What i do to get cash in the weekend : i exchange EUR to YEN in the weekdays. Then, if i need to get cash, i go to 7-Eleven and i pay no additional fee (if my withdrawal total amount is lower than 200€).
It’s the same for payments with revolut during the weekend.

In addition, if you pay with revolut at Bic Camera in Tokyo, they give you 5% discount :slight_smile: because it’s a mastercard.


I always take some cash as soon as I arrive in the airport for 2 reasons:

  1. There are many places (such as restaurants) that don’t accept international payment cards.
  2. MasterCard is not as widely accepted as other cards, such as Visa.

Otherwise, JP Post, Citibank and 7Eleven are the usual ATMs I go to get the cash.


Hello! Do you maybe remember how much 7-Eleven/post office ATMs charged for using Revolut?


No fees for 7-eleven atm.
I don’t know for the post office atm.


7eleven don’t charge. Lawson do, though.


216 yens fees for Japan post ATM


I came back last week from Japan, the best option are the 7-11 ATMs. They have no fee


You guys know a lot. :grinning:
I live in Japan for 30 years and did not even know 7-11 beats lawson with this kind of fee.

+1 on this forum.


For the people who has success using the card in Tokyo, did you have a MasterCard or Visa?


I am coming back from 10 days in Japan in 2 hours. The experience with Revolut was not very exciting to be honest. I was charged more than 100Yen at a 7Eleven to withdraw (from savings account) and 90% of the time I had to use my standard bank card since Revolut one was not recognised. Also when I wanted to pay directly by card, somtimes also that was not possible. In 10 days in Japan I have been able to use it like 3 times or something like that. I was forced to use my standard bank card almost always.

Revolut support has not been replying in the last half a day.


Thanks for sharing. We will be traveling to Tokyo on Monday. It’s good you told us. Out of interest, when you used your standard bank cards, were they accepted? Is a problem of Visa/MasterCard or Revolut in general?


Hello. My standard bank card was accepted at any ATM which allows for non Japanese cards. Be sure to pass by your bank or have them activate the use of the card for overseas use (in my case it was out of the European Union).
Differently the Revolut card never worked with one or two exceptions. In one case I had also issues in paying directly with it.
Keep this in mind since several shops and restaurants will only accept cash, even when you wouldn’t expect it to be the case, e.g. on top of the Asahi tower in Tokyo. So I suggest you to bring some cash and change it at the airport where the rate is ok and to have your traditional credit card with you anyway.


I withdrew ¥20,000 at a 7-Eleven ATM with my Revolut Visa for the first time today and had to pay an ATM fee of ¥216.

The exchange rate was very good. No additional Revolut fee.


I withdrew ¥20,000 at a 7-Eleven ATM with my Revolut Visa for the first time today and had to pay an ATM fee of ¥216.

Exchange rate was really good. No additional Revolut fee.


Has card acceptance improve in Japan recently?
I know most of the transactions are still made using cash but just wondering if most of you were able to use the card to make payments or just to withdraw cash at the ATM


I just came back from a two week trip to japan. Here’s my experience.

I was able to withdraw money from FamilyMart and 7-eleven ATMs without a problem with my Revolut MasterCard. I’ve read that it works at these places and I can confirm. FamilyMart took a ¥216 fee for withdrawing ¥50,000. Withdrawing from a 7-eleven had zero fee.

I travelled to Okinawa, Osaka, Kyoto, Nagoya and Nara. There was an option to pay with card almost everywhere, and even where there wasn’t any mastercard logo, they accepted it and it worked flawlessly every time except once at an Osaka McDonalds. The payment got rejected because of the gps based security setting. Revolut thought I’m trying to pay at Tokyo while I’m in Osaka. I guess this is an error on McDonalds’ side.

I was able to pay with revolut at the hotels too.

I would have got additional discount at a store if I had a Visa card, which sadly I didn’t have.


Hi all,

Thanks for the info so far.

Will be travelling to Japan soon. Would like to check if my understanding is correct for withdrawing cash from an ATM.

There is a monthly withdrawal limit of GBP 200 for a standard Revolut MC. Any amount under would be free (e.g. at a 7/11 ATM). If GBP 200 is exceeded, there would be a withdrawal fee. Is that correct? If so how much would the fee be (e.g. per 10000 Yen).

Thanks for any feedback.


Check ATM withdrawal fee at:

For Standard User:

ATM Withdrawals up to £200 / €200 / 200USD / 200CHF / 800PLN / 1,500DKK / 2,000SEK / 2,000NOK / 800RON / 4,500CZK or currency equivalent per month are free. Anything over the above limits is charged at 2% of value of ATM Withdrawal.


also this thread may help too: