I am currently travelling in South America and unfortunately lost my Revolut card last week so ordered another to be delivered to my hostel in El Calafate in Argentina. I was told by a support agent that it would arrive in 4 days max., however it did not arrive on time. FedEx contacted the hostel to tell them it had arrived in Argentina but would take one week to arrive at the hostel, by which stage I will be in Santiago, Chile. I have tried to contact Revolut but the chat function is either turned off or the live agent responds an hour later when I have lost wifi connectivity. I cant write a message to be read later as every time I do I get a little red (!) symbol.
What else can be done? How can I get in touch with FedEx to arrange to have the card delivered to me if I have no information on the package (tracking number etc.)?
Any assistance would be much appreciated.