Transfer to my bank never recieved


#1

I set up account with £50 and transferred the £50 back to my account same day. Transfer confirmed by Revolut but money has not arrived after one month. Online app shows two transactions but analytics shows zero transactions. Still waiting for response to emails.
Appalling service.


#2

Have you enquired at your bank? I understand that this can be frustrating but it also seems Revolut is made responsible for everything. When money does not arrive in Revolut’s account and now also the other way round.


#3

Hi @malsurrey

You can get in touch with our in-app support alternatively for instant answers.

I would also suggest changing the category of your query to Feedback or Other as this category is dedicated for Business related inquiries only.